How to Order Shoes

While you can shop the Tops online inventory, you’ll notice we don’t use an online shopping cart for purchasing shoes. At Tops we prefer to fit your shoes in person, because we believe we can better serve you if we know you. It’s the best way to ensure a perfect match.

However, when we aren’t able to serve you in person, you can still order shoes from Tops by calling us. We’ll do our best to make sure you’re ordering the perfect shoe. Here’s how:

  • To order, call toll-free at 1-888-644-TOPS (8677).
  • Let the operator know you are interested in placing an order from the website.
  • If you have questions about something you don’t see on our website, request we direct your call to the appropriate department: Ladies' Shoes, Men's Shoes, Ladies' Athletics, or Children’s shoes.
  • Be prepared to give your credit card information. We accept MasterCard, Visa, Discover, and American Express.
  • We charge 7% NC state tax for orders shipped to third parties. We must charge sales tax on in-state shipping.  This applies to all out-of-state purchases shipped to people other than the purchaser regardless of state of residence.

Looking for more information about Tops?

We accept MasterCard, Visa, Discover & American Express

MasterCard, Visa, Discover & American Express
Our shipping charges:
						Tops for Shoes only ships orders within the USA.
						1-5 pairs: $10.50 for the first pair & $1.00 per additional pair
						6+ pairs:  $12.00 for the first pair & $1.00 per additional pair
						Oversized Boot Boxes:  $14.95 for the first pair & $7.50 per additional pair
						Mail Order Exchanges: $8.50 to ship an exchanged shoe