Privacy Policy

At Tops for Shoes, the privacy of our Preferred Customers is a top priority and part of the customer service we offer. When you share your information with us, rest assured it will never be shared  with anyone else. Read our detailed privacy policy below: 

Our commitment to privacy:

To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about how we collect and use your information. To make this notice easy to find, we make it available on our homepage and at every point where we may request personally identifiable information.

The information we collect and the way we use it:

This notice applies to all information collected or submitted on the Tops for Shoes website. At this time you may e-mail us from links on all of our product pages. We retain only your return e-mail address for responding to inquiries you make. We do not use such addresses for any other purpose and do not share with outside parties. We do not collect nor retain any other information as a result of your use of the Tops for Shoes website.

Upon placing an order with us via our toll-free telephone number, the following personal information is retained in our store computer:

  • Name
  • Address
  • E-mail address
  • Phone number 

We do not retain credit/debit card information. The store computer is in no way accessible via the internet. It is a closed, proprietary system.

We add all persons who order from us to our in-store preferred customer list. We do not sell/share this list with outside parties. Several times a year, we send notices regarding in-store promotions to customers in our local region. Only customers shopping via any means will receive any current offers if their name is in our computer file. You may opt-out of our mailing list the following ways:

  • By calling our toll-free number: 1-888-644-8677
  • Writing to us at: PO Box 3071, Asheville, NC 28802
  • By e-mailing us at .(JavaScript must be enabled to view this email address)
  • By choosing the "opt-out" option on promotional e-mails you may receive from us

Our commitment to data security:

Transmissions over the internet are never 100% secure or error-free. As a result, we do not, and cannot, guarantee the security, accuracy, or completeness of the Personal Information we gather from you. However we have implemented reasonable procedures to protect the confidentiality, security, and integrity of the information we receive from you.

Children:

We do not direct this website to children under the age of 13 and do not knowingly collect personally-identifiable information from children. We direct this website to persons in the United States only, and do not intend it for use by persons located in other jurisdictions. If you are located in another jurisdiction, please do not use this website.

Changes to this privacy policy:

We reserve the right to change this Privacy Policy from time to time and at our sole discretion. Please check the Privacy Policy frequently and particularly before you submit additional information via the website.